Rise Student Living is committed to creating safe, supportive, and inspiring environments where students can flourish academically, socially, and personally. The focus is on building vibrant communities that feel like home.
Our accommodations are designed for university students from diverse backgrounds and fields of study. We have a mixture of students in different years of study and international students.
Yes, each property is supported by a dedicated on-site team to assist with day-to-day needs, maintenance requests, and general support. In addition, all locations feature House Comms to help foster a sense of community among residents. We also have Resident Managers living on-site to aid students after hours, ensuring continued support and peace of mind
We offer wellness-focused amenities, host regular social and educational events, and provide access to mental health resources. Creating a balanced lifestyle is a core part of our approach.
Absolutely. Students can participate in residence events, join leadership programs, or apply to become House Comms. These opportunities help build confidence, friendships, and valuable life skills.
All properties are equipped with emergency protocols, including fire safety systems and secure access control. Staff are trained to respond to urgent situations, and emergency contact details are provided upon move-in.
While we work closely with many institutions, Rise Student Living operates independently. This allows us to serve students from multiple universities in each city.
We encourage open communication between students, parents, and our property teams. Parents may contact the residence directly for general inquiries, and students are welcome to share updates or invite parents to visit.
Students receive detailed instructions ahead of move-in day, including checklists, key collection procedures, and orientation schedules. Our team is on hand to ensure a smooth and welcoming experience.
Yes, we operate in several major cities across South Africa, with each location offering its own unique features and proximity to local universities. Availability may vary, so we recommend checking our website or contacting the team for details.
The monthly rent typically covers semi furnished accommodation, utilities (water and electricity), high-speed Wi-Fi, 24/7 security and access control, and on-site support services. Please check the specific property listing for any additional inclusions or exclusions.
Most Rise Student Living properties require a refundable security deposit and an administration or application fee. Details may vary by location.
Rent is usually paid monthly via debit order or EFT. Payment schedules and due dates will be outlined in the Lodger Agreement. Late payments may incur penalties.
Yes, full upfront payments are accepted. Please inquire directly with the property management team for available options.
Rise Student Living accepts payments from recognized bursary providers and financial aid schemes. Documentation may be required to confirm funding arrangements.
Potential additional costs may include laundry services, parking fees (if applicable), replacement fees for lost keys or access cards, and optional add-ons like cleaning services.
Cancellation policies vary by lease type. Early termination may incur fees or require notice. It’s important to review the lease terms carefully before signing. You are entitled, in terms of the Consumer Protection Act, 68 of 2008 to terminate this Agreement by giving the Owner at least 20 (twenty) business days written notice. Should you elect to terminate this Agreement before the expiry date you will however be liable for a reasonable cancellation penalty. You agree that the reasonable cancellation penalty will be 1 (one) month’s Accommodation Fee.
Rise Student Living does not automatically provide insurance for personal items. Parents are encouraged to consider renter’s insurance for added protection.
All payments are processed through secure, verified platforms. Rise Student Living prioritizes data protection and financial security.
Each property has a dedicated finance or admin contact. You’ll receive their details upon signing up, or you can reach out via the Rise Student Living website.
Rise Student Living offers a variety of room options to suit different preferences and budgets, including private studios, shared apartments, and en-suite rooms. Each room is thoughtfully designed for comfort, privacy, and productivity.
Yes, all rooms come semi furnished with essentials such as a bed, desk, chair, wardrobe, and shelving. Kitchens and bathrooms are also equipped with modern fittings.
No, students are required to bring their own bedding.
This depends on the room type. Private rooms include private bathrooms, while shared apartments may have communal bathrooms.
Yes, all accommodations include access to kitchen facilities. Private units have private kitchenettes, while shared apartments offer communal kitchens with appliances such as fridges, microwaves, and stoves.
Yes, each property has a dedicated laundry room with washers and dryers. These operate on tokens allocated to students monthly.
Rise Student Living prioritizes safety with 24/7 security, CCTV surveillance, secure access control, and on-site staff available to assist students.
Absolutely. Properties feature quiet study zones, lounges, and communal areas designed to foster collaboration and relaxation.
Yes, high-speed Wi-Fi is available throughout the property, including individual rooms and common areas.
Common areas are cleaned regularly by the cleaning team. Students are responsible for cleaning their owns dishes and rooms. Shared facilities i.e. Showers, bathrooms, toilets, within shared rooms are cleaned once a week.
Some locations offer limited FREE parking spaces, which may require advance booking. Please check with the property manager.
Many Rise Student Living properties include gyms, outdoor spaces, games rooms, or social lounges to support student wellness and community engagement.
Yes, parents are welcome to visit. We encourage scheduling visits in advance to ensure staff availability for tours or assistance.
All properties are equipped with 24/7 security, including CCTV surveillance, secure access control systems, and on-site personnel trained to respond to emergencies.
Yes, each residence has a Resident Manager/s living on-site to assist students outside of regular office hours, ensuring support is always available.
Entry to the building and individual apartments is managed through secure electronic access systems. Only registered residents and authorized personnel can enter.
Visitors are permitted during designated hours or days and must follow sign-in procedures. This helps maintain a safe and respectful environment for all residents.
Emergency protocols are in place for fire, medical, and security incidents. Staff are trained to respond quickly, and students are briefed on procedures during orientation.
Yes, all buildings are fitted with fire alarms, extinguishers, and evacuation signage. Regular safety checks and drills are conducted to ensure compliance and readiness.
Students can report maintenance concerns through a dedicated system or directly to the property team. Urgent issues are prioritized to ensure safety and comfort.
Yes, safety orientation is provided during move-in, and ongoing reminders are shared throughout the year. This includes guidance on personal safety, emergency contacts, and building protocols.
Rise Student Living encourages students to speak with on-site staff or House Comms if they feel unsafe or need support. Referrals to professional services can also be arranged when needed.
Parents are welcome to contact the property team for general safety inquiries. While student privacy is respected, we aim to maintain open communication and provide peace of mind.
Students can book directly through the Rise Student Living Website https://www.risestudentliving.com The process includes selecting a room type, completing an application, and submitting required documentation.
Yes, lease durations typically align with academic terms and range from 10,11 or 12 months. Shorter stays may be available at select locations, please check with the property team.
Absolutely. Parents are welcome to support their child during the application process and may be listed as emergency or financial contacts if needed.
Students and Parents/Guardians will need to provide a copy of their ID or passport, proof of Physical Residence (not older than 3 months) and proof of income (if applicable), proof of funding (If applicable), proof of enrolment at the University.
Yes, if a property reaches full capacity, students may be placed on a waiting list and contacted if a room becomes available.
In shared units, students may request to share with friends. While Rise Student Living tries to accommodate preferences, placements are subject to availability.
Lodger Agreements are typically signed digitally for convenience. Parents will receive a copy for their records.
Cancellation policies vary by property and lease type. Fees may apply, and advance notice is usually required. We recommend reviewing the terms carefully before signing. You are entitled, in terms of the Consumer Protection Act, 68 of 2008 to terminate this Agreement by giving the Owner at least 20 (twenty) business days written notice. Should you elect to terminate this Agreement before the expiry date you will however be liable for a reasonable cancellation penalty. You agree that the reasonable cancellation penalty will be 1 (one) month’s Accommodation Fee.
Yes, Students are encouraged to renew their leases should they be returning for studies in the following academic year. Renewal notices are typically issued well in advance, allowing ample time to secure their preferred room type.
Room changes may be possible depending on availability and lease terms. Requests should be directed to the property manager.
Rise Student Living is designed for university students, typically aged 18 and above.
Yes, parents/guardians are required to co-sign or act as guarantors, especially if the student is underage or lacks financial history.
You can reach out to the on-site property team or log a maintenance request through the resident portal. Urgent issues are prioritized, so don’t hesitate to report them.
Yes, each property has a Resident Manager/s living on-site to assist with after-hours concerns. You’ll receive their contact details during orientation.
We understand that student life can be challenging. You’re encouraged to speak with Student Life Coordinator, who can guide you to professional support services or refer you to campus wellness resources.
Safety concerns should be reported immediately to the property team or Resident Manager. All properties are equipped with security protocols and trained staff to respond appropriately.
Absolutely! House Comms and student ambassadors host regular events and are here to help you feel at home. Don’t be shy, reach out and get involved.
For any lease or billing questions, contact the admin or finance team at your property. Their details are shared during move-in and available at reception.
Yes, our team is experienced in helping international students adjust to life in South Africa. We can assist with orientation, local tips, and connecting with fellow students.
Keep an eye on your email, notice boards, and WhatsApp groups (if applicable). Important updates and event invites are shared regularly.
We value your feedback. You can speak directly with the property manager or submit feedback anonymously through the resident portal.
Room changes may be possible depending on availability and your lease terms. Speak with the property management team to explore your options.
Rise Student Living is more than just accommodation, it’s a vibrant, inclusive community where students are encouraged to connect, collaborate, and grow. We aim to create a supportive environment that feels like home.
Yes! Each property hosts regular social, cultural, and wellness events to help students build friendships and enjoy a balanced lifestyle. From movie nights and workshops to fitness challenges and community dinners, there’s something for everyone.
Our House Comms and on-site teams are trained to help students settle in, navigate challenges, and feel part of the community. Orientation programs and peer-led initiatives are designed to ease the transition and promote belonging.
Absolutely. We prioritize mental, emotional, and physical well-being through access to wellness resources, quiet study zones, fitness facilities, and events that promote self-care and resilience.
Yes, students can apply to become House Comms or community ambassadors. These roles help develop leadership skills, build confidence, and contribute positively to the residence culture.
We celebrate diversity and strive to create a respectful, welcoming space for all students, regardless of background, identity, or field of study. Inclusivity is a core value in everything we do.
Each property includes designated study areas, quiet zones, and communal lounges where students can focus, collaborate, or unwind in a peaceful setting.
While we respect student privacy, parents are welcome to reach out to the property team for general updates. Students are also encouraged to share news and invite parents to visit during open days or special events.
Our focus on community, wellness, and personal growth sets us apart. We don’t just provide rooms, we create environments where students feel safe, supported, and inspired to flourish.